Donation Request FAQs
Who does Andy’s Frozen Custard donate to?
Everything we do as a company is driven by our mission. Andy’s Frozen Custard has identified children's education as the company’s focused giving area, both as a company and through employee volunteer efforts. Priority will be given to requests directly relating to children under the eighth grade living in the communities we serve.
What kind of donations does Andy’s Frozen Custard make?
Andy’s Frozen Custard donates physical product in the form of single serve scoops and free treat cards. Andy’s does not make cash donations, or buy any sort of sponsorship packages as a donation.
How much notice do I need to give Andy’s Frozen Custard in order to receive a donation?
All requests must be submitted at least TWO WEEKS prior to the event to be considered.
How will I know if my request is accepted or declined?
Donation requests are reviewed and approved weekly. If your request aligns with our criteria and is approved, you will receive an official confirmation via email from your region's marketing manager. Please do not call your local Andy’s store or our Customer Service department to follow up on your donation request – they will not have that information. Due to the large volume of donation requests we receive daily, we cannot respond to each one. If you do not receive a response within 10 business days, your request has not been approved.
Where do I pick up my physical donation?
If you are requesting a physical donation, you can pick your approved product donation up at the location specified in the initial request, and at an approved time. Specific details will be included in your official "approved donation" confirmation email.
Will you mail me my gift card or treat cards?
If you are approved for a treat card donation, Andy’s Frozen Custard will mail your donation to the provided mailing address within TWO WEEKS of official approval.
Donations are closed in my area
From time to time, we have reached the maximum capacity of donations in an area.
